How to Fix Audible App Error – Audible App Not Working 12 Easy Fix


One of the most popular subscription services for audiobooks is Audible. They produce unique stuff that isn’t available elsewhere. Along with longer monthly Audible Originals, podcasts, sleep tracks, and meditation classes, they also feature book-length Audible exclusive content.

Audible provide Daily Deals, special packages, and limitless access to a variety of other titles. The service is modern and simple to use. How does Audible operate, though? Let’s examine it in more detail to determine if Audible is the best option for your audiobook service.

Members of Audible must sign up using their Amazon accounts and download the Audible app, which works on a wide range of gadgets (tablets, smartphones, laptops, Alexa), operating systems (iOS, Android, Windows), and operating systems (Alexa). You will need to open an Amazon account if you don’t have one. - How to Fix Audible App Error

Utilizing the app is quite simple. Although no purchases can be made here; you must use the website for those, you may still browse and manage your audiobooks here. (Note that these are photos for iOS; those for Android and Windows should be comparable but might support in-app payments.).

Here are a few salient characteristics: The app will launch on the home screen. You can use a number of the features to browse or access your library. Additionally, it provides suggestions based on your past purchases. 

audible app

We’ve collected common fixes to troubleshoot the Audible app not working issue for Android users

Force stop the Audible App 

The quickest fix is to force-stop the Audible app and all other running applications on your smartphone. A restart of your device is advised before starting Audible.

  1. Start by opening the Settings app.
  2. Select Applications, followed by Apps > Audible.
  3. After that, press Force Stop to close the Audible app

Log Out And Log Back

This one may seem obvious, but there are times when the simplest answer is the best one. You should first try signing out of your account and then logging back in if Audible isn’t working for you.

  1. Open the Audible app and tap on your Profile at the bottom.
  2. Tap on the gear icon and then choose Sign Out.
  3. Close the app and then log back into your correct Audible account.

Restart Your Device

Sometimes you need to restart your device in order for the Audible app to work on your iPhone, Android, or iPad. This restarts the app and your device and frequently resolves minor bugs.

Press and hold the side/top button until a power-off slider appears on the screen for Android and iOS devices, then swipe it to the right to turn the device off. Hold down the side/top button after the screen goes black to restart the device. To see if the Audible not working issue still exists, you can now restart the Audible app for Android or iOS.

Clear Cache And Cookies

In order to enhance the user experience, cached data is kept. But occasionally there may be discrepancies between the most recent data and the cached version, which leads to disagreement. The app behaves poorly as a result. Usually, clearing the cache resolves these problems. On an Android, you can remove the app cache in the following ways:

  1. Launch the Settings.
  2. Choose App Manager. Depending on the manufacturer of your phone, this may go by a different name.
  3. Click Other Apps.
  4. Locate and choose the Audible app.
  5. Press the Force Stop button.
  6. Now, select Storage.
  7. Tap on Clear Data.

On an iOS device, there is no way to clear the app cache. Therefore, if you use iOS, you will need to reinstall the program.

Uninstall and Download Again

The audiobooks cannot be deleted from your collection. This implies that even if you delete the purchased books, you will still be the owner of the books. You can erase and redownload your audiobooks if you’re experiencing difficulties opening them. For this,

  1. Activate the Audible app.
  2. Select “My Library” from the tabs.
  3. Select “Delete” by tapping it.
  4. You’ll see a red sign next to the audiobooks. To remove the books, tap on it.

You can now download the books once again.

Reset The App

  1. Simply open the Audible app.
  2. From the My Library screen, select the “Help & Support” option from the left navigation menu.
  3. Next, select “Reset Application” by clicking the three dots in the top right corner.
  4. Click “OK” to complete the process.

Delete and Reinstall the Audible App

Deleting the Audible application is another option if the Audible app on Android or iPhone isn’t operating since it can be corrupted. After you uninstall it, it will probably resolve this problem. You can redownload Audible from the App Store or Play Store after uninstalling it. The Audible app can also be updated using the instructions below to the most recent version.

On your smartphone, open the Google Play Store app. Afterward, look for the Audible app. See if the ‘Update’ option is available. Click on it to update the Audible app if you said yes.

Update Your Device

The Audible app might not work properly on your smartphone if your device’s operating system is out of current. Check out the instructions below to update your device and resolve the problem.

  1. Launch your Android device’s Settings app.
  2. Locate and select the “Software Update” option by scrolling down.
  3. Touch ‘Check for Updates’.
  4. Then tap ‘Download and install’ and follow the steps on the screen.

Check Your Internet Connection

The Audible app occasionally stops operating when your internet connection is unstable. Check if your device is connected to active internet connection. In case the Wi-Fi or mobile data is not serviceable, You can try reconnecting the device and restarting your internet connection.

Close The Antivirus Program

Verify that your computer isn’t running any antivirus software. These are sometimes the causes of the Audible PC app not working error. You must disable them if there is one in order to resolve the Audible not working problem.

  1. On your Windows PC, click the ‘Start’ menu. then look for the ‘Windows Security’ option.
  2. Select ‘Windows Security’ and then select ‘Virus & threat prevention’.
  3. Hover your cursor over “Manage settings” next to “Virus & threat protection settings.”
  4. Now, toggle off the ‘Real-time protection’ switch.


To make the Audible service available to you, you can alternatively use a VPN. It’s possible that it doesn’t operate just in your area. You can resolve the problem with the Audible app not working by having access to a VPN.

Use Another Audible Enabled Device

Rebooting the device will not solve the problem if it is hardware-related. To stream Audible audiobooks, you can use a different device if you can. The iPod, Fire tablets, Amazon Echo, and other gadgets are some of the best for Audible. You’ll experience different listening with them as the iOS and Android mobile device substitutes.

Of course, changing your browser will solve this issue. The most recent versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge are all compatible with the Cloud player.


You now have 12 options to choose from to fix Audible issues on desktop and mobile. You can follow the thorough common methods listed above to solve the majority of problems.

If none of them work, you can try the most effective method, which involves ViWizard Audible Converter to convert purchased Audible audiobooks to MP3 files so that you can listen to Audible books without using Audible.

Please let me know in the comment section, which method resolved your error in the Audible app. Do check out the DoorDash app Error Fix.


Scroll to Top