Are you experiencing an issue with Face Lock Not Recognizing your face? Here is a detailed fix for the OnePlus Face Unlock Not Recognizing Error.
Many OnePlus mobiles are encountering an error of not recognizing Face, thus many users are experiencing the Face Unlock error. When an error occurs, it might be because of few bugs in the latest update or might be because of some third-party app.
After doing online research about users facing the Face Recognizing error, the conclusion was very surprising. The Face Lock/Unlock feature was experiencing the error in almost all the models of OnePlus, starting from OnePlus 5T to OnePlus 8T.
There is no rocket science in accepting the fact that the Face unlock feature has quickly become the default option for the user to unlock its phone. As it the most convenient and easy way to unlock your mobile, almost 70% of users whose mobiles are enabled with facial recognition technology use Face Unlock to open their mobiles.
Currently, OnePlus is using 2D Facial Recognition technology, and it is estimated that almost all the major smartphone manufacturers will shift to 3D face recognition tech by the dawn of next year.
Many users have a complaint against their issue that they are not able to use the face unlock features on their mobile devices. If you are also facing a similar problem, then this article will help you out with proper fixes to resolve this issue permanently.
Table of Contents
How To Fix OnePlus Face Unlock Not Recognizing Error
Here are the solutions to fix face recognition error for all OnePlus mobiles.
1. Disable Smart Lock
The Smart Lock feature allows your device to stay unlocked when it is connected to trusted devices file Bluetooth Earphones, Headphones, Smartwatch, or Speakers. But it might encounter some error with the precise functioning of Face Unlock.
After tons of research and validation of the OnePlus forum discussion, users could resolve this error by disabling the Smart Lock feature.
Please follow the below mentioned steps to resolve the error –
- Open Settings.
- Click on Security & Lock screen.
- Select Smart Lock and enter your device pin to authenticate your credentials.
- Now, Disable On-body detection and remove all Trusted devices & Trusted places
- After this, restart your device and check the face recognition error might have been resolved. If you are still facing the issue, then here are some other fixes that will help you out.
2. Reset Face Unlock
It is possible that the face unlock might not have been set up properly in the first instance. There might be some problems while setting up the face in the first instance. The best way to resolve this is by removing the previous configuration and set it up again.
Please follow the below mentioned steps to resolve the error –
- Open Settings.
- Click on Security & Lock screen.
- Tap on Face Unlock and enter your device pin to verify your credentials.
- Tap on Remove Face Data and select OK in the confirmation box.
- After this, again set-up your facial data in bright surroundings and check if the issue has been resolved or not.
If you are still facing the error, try the next method to resolve the problem.
3. Clear App Cache & Data
The associate system application for Face Unlock is reliable for the precise functioning of this feature. But over time, it accrues a lot of temporary data. Thus it will not only consume storage space on your device but might also cause an issue with the functionality. So it is recommended that you delete the Cache and Data of this app, which might help you fix this issue.
Please follow the below mentioned steps to resolve the error –
- Open Settings.
- Select Apps and Notifications
- Tap on “SEE ALL ## APPS“. You will be directed to App info windows.
- Tap on the options icon (three dots) at the top right and tap on Show System.
- Search Face Unlock and tap on Storage and Cache
- On the screen, select Clear Storage and then Clear Cache options.
Going through the above steps will delete the face data, thus you might have to add your facial data again by going to Security and Lock screen >> Face Unlock as instructed above.
If you are still facing the error, try the next method to resolve the problem.
4. Regular Fix
Following some regular and basic fix might work like a char in resolving the face unlock error. These basic tips include a Dust-free front camera and not hindering its field of vision with a screen protector.
You can set up the facial recognition record in a well-lit environment and make sure you are not wearing any glasses, makeup, or masks.
Sometimes, if you have installed some app that uses the front camera while running in the background, then the face unlock feature might not function accurately. To resolve this, please follow the below-mentioned steps –
- Open Recent Apps section
- Close all the Background Running Apps and Restart your device
Now try unlocking your device with facial recognition feature and it should do the trick.
If you are still facing the error, try the next method to resolve the problem.
5. Update Device with Latest Software Available
The Facial unlock issue you are facing might be because of some bugs encountered in the device interface. There is another possibility of some bugs in the previous update which introduced the face unlock issue.
In these cases, the OEM will quickly release another software update with the required fix of this issue. Thus, we would suggest that you check if there is any update available on your device.
Please follow the below mentioned steps to check for the latest update –
- Open Settings
- Tap on System
- Click on System Updates, this will install all the pending updates on your device.
- Once the updates are installed, restart your device.
- Check if the issue has been resolved. If you are still facing the same error, then there was not any problem with buggy software.
If you are still facing the error, then it’s time to use the infallible method.
6. Factory Reset Your Device
If none of the above methods helped in resolving the face unlock error, then resetting your device seems to be the best way to fix the problem.
Factory Reset will erase your data from a device like all apps and their data will be uninstalled. Resetting will not remove your operating system and will not harm your device in any manner, but your device will go back to its original settings and set of default apps.
As it will delete all of your data from your device, so create a backup of your data before Factory Reset.
Please follow the below mentioned steps for the same –
- Open Settings
- Tap on System
- Click on Backup and enable the toggle to On
- Go to Reset Options and tap on Erase all data
- You would have an option not to erase the internal storage and then tap on Reset all data
- After this, set up your device using Google Account and see if it resolves your issue or not.
If you are still facing the same error, then you might have to contact the OnePlus Support team.
Conclusion
These were all the fixes on how to fix the OnePlus Face Unlock not Recognizing error. We have tried listing all the possible solutions. Do let us know in the comments which one was managed to accomplish wonders for you.