eBay is an American multinational e-commerce company that is operated through its website by the sales to the consumer to consume and business to consume. Since 2019 till date, it has been operating in 32 countries across the world. eBay is an online shopping website in which people sell and buy items throughout the world.
eBay, in recent years, has looked forward to becoming the reseller for many multinationals with various technology and clothing brands selling through the channel. This platform allows you to buy and sell goods from all around the world.
Table of Contents
Why is eBay App Not Working?
There can be many reasons why eBay App is not working on your device. Here are some fixes on how to troubleshoot the problems.
Connectivity
In most cases, it is due to our own internet connection. It is mainly possible that your device is in a Wi-Fi network, but it still does not work, then you try to access a website on the Internet using your browser. If this works fine, then it’s not the fault of your smartphone or tablet.
If you try to download the app via the cellular network (which is mostly not chosen because of the high data consumption), then you should check how stable the mobile connection is.
Many devices can not download via the cellular network because of the changes in their settings. Therefore, you must check the settings on your device.
Many a time, it’s fairly common to face connectivity issues on devices. You can identify whether the connection error is causing trouble by checking whether an error message appears.
Here are some troubleshooting ideas to bring back your network connectivity:
Wi-Fi network
Wi-Fi connectivity can be the biggest reason for your eBay app not working. Check whether it’s eBay app that is not working or the other apps as well. If the other apps are also not working, then try to contact our Wi-Fi connection and make sure that they provide you with strong connectivity.
Airplane mode– Look whether the Airplane mode is switched off as Airplane mode won’t allow an internet connection when it is ON. Once you turn the mode OFF, there are chances that you get your connectivity back.
Check For Updates
Ensure that you are using the current version of the app and that your eBay app is updated to the latest version provided. Your app stops working properly until you update to its latest version.
So here’s what to do on your device to update the app
iPhone
- Look for the App Store on your Home Screen.
- Click on your profile icon in the top right corner of the screen.
- Search for the eBay app on the list. If you see the app in to be updated section, then hit that update button.
Android
- Look for the lay store on your Home Screen.
- Choose My Apps And Games.
- If you find the eBay app on the list, just hit the update button.
Clear Cache
When you store some data in the app, it may corrupt some files leading to slowing down your device and causing problems with loading. But do not worry about the issue, just go to the settings option and search for the app on which you need to clear the Cache.
Empty the cache and delete the data in the Play Store
This will restart the app completely and problems may be resolved.
- Open the “Settings” app on the device.
- Tap Apps & Notifications, then click View all Apps.
- Scroll down and tap Google Play Store.
- Tap Memory Empty cache.
- Then tap on clear data.
- Open the Play Store again and try the download again.
Sometimes you will find an option of “Clear Data” If you click on that option then all your saved data will be erased from the device. Make sure that you click on the right one.
Reinstall
Try to just uninstall the app and install it back. This helps in deleting any corrupt files present in the app. This goes with both the users that are Android and iPhone ones.
Restart
Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case, you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
Server Status
If a restart and a working internet connection did not solve the problem and eBay still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer eBay Inc, as the app is on the App Store servers. In rare cases, these can be overloaded or malfunctions occur due to maintenance work.
Please let me know in the comment section, which method resolved your error in the eBay app. Do check out the DoorDash app Error Fix.
Cheers!😎