Mobile data also called cellular data is one of the most important features of mobile. When we buy a new smartphone, the first setting configuration is permission to switch on the mobile data. The majority of apps in our smartphone works only when mobile data is functioning properly. Starting from accessing social media to check the route for your destination, we want to keep mobile data functional.
Not able to access mobile data could be likely due to change in internet settings, low network region, cellular company’s settings in different states, or some internal bug.
So let’s jump down to the different ways for fixing this issue with the most suitable tips and solutions.
Table of Contents
Reset your APNs (Access Point Names)
The cellular company uses APN to connect your smartphone with mobile data. All the IP address settings and the gateways are crucially handled to keep our mobile connected to the internet. Just follow the below steps to reset the Default setting –
- Go to ‘Settings’
- Network and Internet (or) Wi-Fi & Internet
- Mobile Network (or) SIM & network
- Select the SIM with data pack
- Advanced
- Access point names
You will see the menu option at the right side top corner (with 3 vertical dots) and click on “Reset to default”.
For a few smartphones if the APN protocol setting is blank, then you must make sure to select IPv4/IPv6.
Clear Mobile Cache Memory
To clear cache memory in your device, follow the following steps –
- Go to ‘Settings’
- Storage
- Cache memory
In this, click on the “Cache” tab then it will clear out the cache memory. Just below the cache tab, there’s another tab as “Others“. Click on it and this will erase out memory from it.
Select correct Data Network Mode
As android frequently releases new updates with minor bug fixes and upgrades user experience. During the update, the network selection setting might get change.
So always check for the best available network selection for your smartphone. For the recent mobile device’s we have 4G networks with the best speed possible from the data service providers. For changing the preferred network mode, follow these simple steps-
- Go to ‘Settings’
- Wifi & Internet (or) Mobile data
- SIM & Network (or) Network mode
- Preferred network type
- Select 2G/3G/4G Auto
This will always capture the best signal available in that area.
Check Roaming Network Settings
Many times while traveling from one state to another, the network provider settings get changed and that will result in no internet connectivity with “!” sign in front of the signal bar.
To access the mobile network connectivity even while roaming, follow the below steps –
- Go to ‘Settings’
- Wifi & Internet (or) Mobile data
- SIM & Network (or) Network mode
- Select the SIM card
- In network Settings – Switch on the “Roaming” tab
Switch on Airplane Mode
Airplane mode also known as the offline mode is a feature used to disconnect from the radio frequency as well as with the mobile network, thus disabling calls, text messages, network connectivity.
Switch on the Airplane mode, it will for 20 seconds and then turn it off. It will restart the process to capture mobile networks and will be able to start the internet access in your mobile device.
Restart your Mobile Device
If none of the above-mentioned options worked, then restart your device. Restarting the device will change some network options back to default settings. This should resolve the data network issue.
Conclusion
At-last if you are still facing this issue, try to switch your SIM’s in different SIM slots and also try to update your phone to the latest update available for that smartphone.